Privacy Policy

Qizano (“Qizano,” “we,” “us,” or “our”) operates a platform that allows businesses and individuals to showcase their products, services, and work; connect with potential customers; communicate through Qizano messaging; complete business interactions; and build reputation through ratings following completed deals.

For privacy-related questions or requests, contact us at info@qizano.com.

Information you provide

• Account information: Name, email address, login credentials, and other information used to create and maintain your account.
• Profile information: Business or professional name, category, general location, biography or description, images, videos, documents, links, and other information you choose to publish.
• Messages and communications: Messages, attachments, and other content exchanged through Qizano's messaging features.
• Ratings and transaction information: Ratings and information associated with deals or interactions completed through the platform.
• Advertising information: Advertising materials, creative content, links, campaign selections, and information submitted for advertising review.
• Support communications: Information you provide when contacting Qizano for assistance, reporting another user, submitting feedback, or communicating with us.
• Payment-related information: Information necessary to process subscriptions, advertising purchases, and other paid services. Payment card and banking information may be collected and processed directly by our third-party payment providers rather than stored directly by Qizano.

Information collected automatically

• Pages viewed and features used.
• Searches, filters, clicks, and interactions.
• Device type, browser type, and operating system.
• IP address and approximate geographic location derived from your IP address.
• Login activity, timestamps, and diagnostic information.
• Cookie identifiers and similar technologies.
• Information about interactions with messages, notifications, profiles, and other platform features.

• Create, authenticate, and maintain user accounts.
• Publish and operate showcase profiles.
• Enable communication between users.
• Provide ratings and reputation features.
• Process subscriptions, advertising purchases, and other transactions.
• Provide customer support.
• Send account, security, transaction, receipt, password-reset, and service notifications.
• Detect, investigate, and prevent fraud, spam, abuse, unauthorized activity, and violations of our policies.
• Moderate content and investigate reports or disputes.
• Maintain and improve the security and reliability of Qizano.
• Analyze how users interact with Qizano and improve existing or future features.
• Enforce our Terms of Service and other policies.
• Protect Qizano, our users, and third parties.
• Comply with applicable laws, regulations, court orders, and lawful government requests.

Certain information is intended to be publicly available. Published showcase profiles may display information such as the business or professional name, category, general location, description, images, videos, documents, links, and ratings associated with that profile.

Information you intentionally publish should therefore be treated as public information. Accounts used only to browse or contact published profiles are not automatically published as showcase profiles unless the user chooses to publish one.

Messages exchanged through Qizano are intended to be accessible to the participants in that conversation. Qizano may access, preserve, or review messages when reasonably necessary to:

• Investigate a user report or dispute.
• Detect or prevent fraud, abuse, spam, or security threats.
• Enforce our Terms of Service or other platform rules.
• Maintain and troubleshoot the Services.
• Protect the rights, property, or safety of Qizano or others.
• Comply with applicable law or a valid legal request.

Users should not use Qizano messages to transmit highly sensitive information unless necessary.

Qizano allows eligible users to provide ratings following completed deals or interactions. Ratings associated with a published profile may be publicly displayed and may remain associated with the relevant transaction or profile as permitted by our Terms of Service and platform rules.

We may retain records related to ratings, transactions, reports, or disputes when reasonably necessary to protect the integrity of Qizano's reputation system and prevent manipulation, fraud, or abuse.

Qizano may use third-party payment processors to process subscriptions, advertising purchases, and other paid services. Payment processors may collect information such as your payment card details, billing address, and transaction information according to their own privacy policies.

Qizano may receive transaction-related information such as payment status, amount, subscription status, transaction identifiers, and limited billing information. We do not intentionally store full payment card numbers when payment information is handled directly by our payment processor.

We may share information with third parties when reasonably necessary to operate Qizano, including providers that assist with:

• Website and application hosting.
• Cloud infrastructure and databases.
• Payment processing.
• Email and notification delivery.
• Analytics.
• Security and fraud prevention.
• Customer support.
• Technical infrastructure and platform operations.

These providers may process information on our behalf subject to their contractual obligations and applicable law.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal requests, enforce our agreements, investigate fraud or abuse, or protect the rights and safety of Qizano, our users, or others.

If Qizano is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law. Qizano does not sell personal information for money.

Qizano may use cookies, local storage, and similar technologies to operate and improve the Services. These technologies may be used to:

• Keep users signed in.
• Maintain account sessions.
• Remember preferences.
• Remember searches or filters.
• Track whether messages or notifications have been viewed.
• Protect accounts and prevent fraud.
• Understand platform performance and usage.

Some cookies or technologies may be necessary for Qizano to function correctly. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or similar technologies.

We retain information for as long as reasonably necessary to provide Qizano, maintain legitimate business records, protect users, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.

Account and profile information generally remains stored while an account is active. Messages, ratings, transaction records, and related information may be retained after an account is closed when reasonably necessary for fraud prevention, dispute resolution, legal compliance, security, recordkeeping, or maintaining the integrity of Qizano's reputation system.

Deleting or hiding a conversation from your account does not necessarily remove copies maintained by other participants or records Qizano is legally or operationally required to retain. When appropriate, information may be deleted, anonymized, or de-identified.

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include encrypted network connections, access controls, authentication protections, credential hashing, database security controls, and monitoring.

However, no website, application, database, or transmission over the Internet can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and should use a strong, unique password. If you believe your account or information has been compromised, contact us promptly at info@qizano.com.

Depending on where you live, you may have rights regarding your personal information. These rights may include the ability to:

• Access certain personal information we maintain about you.
• Correct inaccurate information.
• Request deletion of certain information.
• Obtain a copy of certain information.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing depends on consent.
• Opt out of certain communications.
• Exercise additional rights provided under applicable privacy laws.

You may update certain account or profile information directly through your Qizano account. You may submit privacy requests by contacting info@qizano.com. We may need to verify your identity before completing certain requests. Some information may be retained when permitted or required by law, including information needed for security, fraud prevention, accounting, legal compliance, dispute resolution, or enforcement of our agreements.

Qizano may send transactional or service-related communications necessary to operate your account, including security notices, password resets, receipts, subscription information, and message notifications. Where Qizano sends optional promotional or marketing communications, you may unsubscribe using the method provided in those communications. Unsubscribing from marketing communications will not necessarily stop essential transactional or account-related communications.

Qizano is intended for users who are 18 years of age or older. We do not knowingly permit children under 18 to create accounts or knowingly collect personal information from children through the Services. If you believe someone under 18 has provided personal information to Qizano, contact us at info@qizano.com so we can investigate and take appropriate action.

Qizano profiles, advertisements, messages, or other content may contain links to websites or services operated by third parties. Qizano does not control the privacy practices of third-party websites or services. Information you provide directly to those third parties is governed by their respective privacy policies. Users should review the privacy practices of third-party services before providing them with personal information.

We may preserve, access, or disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law or legal process.
• Respond to valid governmental or regulatory requests.
• Investigate suspected fraud, illegal activity, abuse, or security incidents.
• Enforce Qizano's agreements and policies.
• Protect the rights, property, security, or safety of Qizano, our users, or others.

Qizano may update this Privacy Policy as our Services, technology, business practices, or legal obligations change. When we make changes, we will update the “Last updated” date at the top of this Privacy Policy. Where appropriate or required by law, we may provide additional notice through Qizano, by email, or through another reasonable method. Your continued use of Qizano after an updated Privacy Policy becomes effective will be subject to the updated policy, to the extent permitted by applicable law.

For questions, concerns, or requests regarding this Privacy Policy or Qizano's privacy practices, contact:

Qizano

Email: info@qizano.com

For additional information regarding use of the platform, ratings, transactions, and user responsibilities, please review Qizano's Terms of Service and Rules.